Maltapost Tracking
Track Your Parcel, Registered Mail & International Package 2026
Enter your tracking number below for instant updates on your domestic and international deliveries.
Enter your parcel barcode to get live tracking updates
Supports domestic, EMS, registered & international tracked mail.
What is MaltaPost Tracking?
MaltaPost is Malta’s national postal service, headquartered in Marsa, Malta, and operating as MaltaPost p.l.c.. Its track and trace system lets you monitor the movement of registered postal items — parcels, registered letters, and EMS/Express packages — from the moment they are accepted at a post office to the point of final delivery.
Remember that, only items assigned a tracking number at the time of posting can be traced. Standard letters sent without registration have no tracking reference and cannot be located through any system.
Why does MaltaPost tracking matter?
System Confirmation
Confirms whether your parcel has been accepted and is in the system.
Customs Insight
Identifies customs holds before they become full delays.
Proof of Delivery
Provides proof of delivery (timestamp and location) for disputes.
Planning
Helps you plan around the delivery window so you’re home when the courier arrives.
Investigation Trail
Gives you a paper trail if you need to file a formal investigation.
MaltaPost Tracking Number Formats
Before you track, you need to understand the format. A MaltaPost tracking number is always 13 characters long — a sophisticated combination of letters and digits designed for global interoperability.
The structure breaks down as follows:
|
Prefix |
Service Type |
|---|---|
|
|
Small registered package from Malta |
|
|
Standard parcel from Malta |
|
|
Express / EMS package from Malta |
Note: If your tracking number does not follow this 13-character pattern, it may have originated from a foreign postal operator using their own numbering system. International parcels arriving in Malta from overseas carriers often carry the origin country’s tracking format — you can still use our tracker above to check status.
How to Track a MaltaPost Parcel
There are two main routes you can take to track a MaltaPost registered mail item or parcel: the official MaltaPost portal and third-party tracking platforms like this one.
Track via the Official MaltaPost Portal
Pro Tip: The official portal is the most accurate source since it pulls directly from MaltaPost’s internal system. Always start here before consulting third-party sites.
Track via Our Third-Party Tracker
Use the tool at the top of this page. Enter your full tracking number and hit Track Now. Our system queries MaltaPost for available tracking data and returns the latest status in seconds. This is useful when the official site is slow, down for maintenance, or returning a blank result on a number you know is valid.
Note: MaltaPost has warned customers that some third-party tracking sites display inaccurate or outdated status information. Always cross-reference with the official portal for shipping disputes or customs clearance matters.
Contact MaltaPost Directly
If both the portal and third-party tools show no movement after several days, reach out to the support team directly:
After 30 days of no resolution, MaltaPost requires you to submit a formal investigation form along with your purchase receipt and item invoice before they will open a trace investigation.
MaltaPost Delivery Timeframes
One of the top questions people search for is how long MaltaPost actually takes. Here are the expected windows based on the service type and destination selected at the time of posting.
|
Service |
Destination |
|---|---|
|
Domestic Registered Mail |
Within Malta |
|
Express / EMS Domestic |
Within Malta |
|
EMS International |
Europe (e.g., Germany, Italy, France) |
|
Parcel Post International |
Outside Malta (Standard) |
|
Parcel Post International |
Outside Europe / Remote Destinations |
Important Considerations: These are standard windows under normal conditions. Public holidays, peak shipping periods (such as November–December), and customs inspections in the destination country can all extend these timelines significantly. If your parcel’s tracking has shown no movement for longer than the upper end of the range above, our troubleshooting protocols apply.
Trusted Network
Connected with Global Partners
MaltaPost partners with leading logistics providers to ensure reliable international deliveries.
Universal Postal Union
EMS International
GLS Logistics
PostNL
Common MaltaPost Tracking Status
The MaltaPost track and trace system uses a standard set of status labels. Here is what each one actually tells you about your shipment’s journey:
Initial Phase
Accepted
The item has been physically handed over at a post office and entered into the system. Your tracking number is now live.
On the Move
In Transit
The parcel is moving between facilities — either within Malta or en route internationally. No action needed.
Final Mile
Out for Delivery
A MaltaPost courier has collected your item and is on their delivery round for the day. Expect a delivery attempt that day.
Completed
Delivered
The item has been handed to the recipient or left in the mailbox. Delivery timestamp is recorded.
External Check
Held at Customs
The parcel has reached the destination country but is awaiting customs clearance. This status often requires payment of duties or VAT.
Contact Malta Customs or destination agency.
Delivery Issue
Exception (Failed Delivery)
A delivery attempt was made but could not be completed (e.g., absent recipient or incorrect address).
Check mailbox for redelivery card.
Locker Alert
Addressee Could Not Be Reached
Typically shown on EasiPik locker deliveries. If applied in error before locker placement, immediate contact is required.
MaltaPost Tracking Not Updating? Fixes That Actually Work
This is the most common frustration MaltaPost customers face. Before concluding your parcel is lost, work through these steps in order:
Wait 24–48 Hours After the First Scan
The tracking system does not update in real time at every stage. Scanning at transit hubs can lag by a day or more. If your item shows “Accepted” and nothing else, that is often normal for the first 48 hours.
Clear Your Browser Cache and Re-Check
A cached result from the portal can show a stale status. Open an incognito/private browser window and search the number fresh at maltapost.com/tracking to bypass saved data.
Verify Your Tracking Number
A single mistyped digit returns either a blank result or someone else’s parcel history. Common mistakes include confusing the letter O with the digit 0, or the letter I with the digit 1.
Check for a Customs Hold
If tracking froze after entering or leaving Malta, a customs hold is likely. Check your post or email for a duty payment notice, as these are often issued separately from the tracking status updates.
Call MaltaPost’s Customer Service
If there is zero movement for 7+ business days (domestic) or 15+ days (international), it is time to take action. Contact the team and quote your number to verify the item’s location.
📞 Phone: +356 2122 4422
Tips for MaltaPost Tracking
Watch Your Spam
Check your junk folder for duty payment notices. Customs authorities often notify via email. If stuck at “Held at Customs,” the notice might be in your spam.
Customs Awareness
EasiPik Strategy
Use EasiPik lockers only when necessary. If you’ll be home, standard delivery is more reliable, as locker misdelivery complaints are disproportionately high.
Delivery Choice
Protect Your Privacy
Never share your tracking number on social media. It reveals your address and parcel type, which can lead to coordinated porch piracy in local groups.
Security Alert
Origin Tracking
Track international arrivals at the origin end too. Carriers like Royal Mail or Deutsche Post may update faster until the item lands on Maltese soil.
Global Insight
Count Business Days
Wait for business days, not calendar days. Weekends and public holidays don’t count. A Friday dispatch may not move in the system until Monday or Tuesday.
Timing
The 30-Day Rule
File an investigation after 30 days, not before. Use this time to gather your invoice, sender’s receipt, and correspondence for the formal trace investigation.
Formal Procedure
Frequently Asked Questions
Final Thoughts
MaltaPost tracking system covers the full parcel journey — from counter acceptance through customs clearance to doorstep delivery. For most shipments, it works reliably. The problems arise at specific friction points: customs holds, locker delivery failures, and stale system statuses during peak periods.