MaltaPost Tracking Number: Track Your Parcels, and Letters

A MaltaPost tracking number is your direct link to monitoring physical shipments across the Maltese archipelago and international postal networks. Whether you are awaiting an e-commerce parcel, forwarding shopping via SendOn, or dispatching registered business documents, understanding how tracking codes work ensures you never miss a delivery milestone.

Anatomy of a MaltaPost Tracking Number

MaltaPost uses standardized alphanumeric formats regulated by the Universal Postal Union (UPU) for cross-border mail, alongside internal reference numbers for domestic couriers and forwarding services.

Format Type	Character Structure
Standard International (UPU)	2 letters + 9 digits + 2 country letters
Express Mail Service (EMS)	2 letters starting with ‘E’ + 9 digits + ‘MT’
SendOn Forwarding	Alphanumeric freight reference
Domestic Registered / Courier	10 to 13-character barcode string

Where to Find Your Tracking Number

Post Office Receipts: When sending an item at a MaltaPost branch counter, the barcode tracking number appears directly below the transaction summary.
Online Merchant Confirmation: Retailers provide this number in your dispatch confirmation email or account dashboard under Order Details.
SendOn Account Dashboard: Once your shipment reaches a foreign SendOn hub (UK, Germany, Italy, or USA), a forwarding tracking code appears in your online account.
SMS Delivery Alerts: MaltaPost sends automated SMS notifications containing tracking references when items are processed at the central sorting hub or placed into Easipik lockers.

How to Track Your MaltaPost Parcel Step-by-Step

Navigate to the MaltaPost Track and Trace Tool: Visit the official portal at maltapost.com and locate the Track & Trace search box on the homepage or dedicated tracking section.
Enter the Full Tracking Reference: Type your 13-character code or SendOn number into the field. Do not include spaces, hyphens, or extra symbols. Ensure the two-letter country suffix (e.g., MT) is included for international items.
Interpret the Live Status and Location: Click Search to view the timeline of scan events—from origin dispatch and arrival at the Marsa sorting hub to customs clearance and final courier handoff.

Tracking Inbound International Shipments to Malta

When a package is shipped to Malta from abroad (e.g., Royal Mail, USPS, Deutsche Post, or AliExpress standard shipping), it retains its original maltapost tracking number.

Origin Carrier (USPS/Royal Mail) ➔ Air Freight Transit ➔ Marsa Sorting Facility ➔ Active on MaltaPost Portal

Once the flight lands and the container is scanned at the Marsa sorting facility, the exact same tracking code becomes active on the MaltaPost online tracking portal.

Troubleshooting Common Tracking Issues

“Tracking Number Not Found”

Wait for the initial scan: It often takes 24 to 48 hours for a newly printed shipping label to be registered at a sorting center.
Verify character input: Check for common transcription errors, such as mistaking the number 0 for the letter O, or the digit 1 for the letter I.

Parcel Stuck on “At Customs”

If a non-EU item remains in customs for more than 3 business days, MaltaPost may require proof of purchase. Check your email or SMS for a notification requesting an invoice upload via the MaltaPost Customs Portal to calculate applicable VAT and clearance charges.

“Notice Left” Without a Physical Slip

If the tracking log states an attempt was made but no card was found in your letterbox, write down the tracking number and visit your local branch post office or the Marsa Head Office with a valid ID card or passport.

FAQs

Tracking numbers generally activate within 24 to 48 hours of generation. For international parcels arriving in Malta, the code may not update in the MaltaPost system until the physical consignment lands on the island and receives its initial scan at the Marsa sorting hub.

No. Standard untracked mail (such as regular post and unaddressed postcards) does not include a barcode or transit logging. Tracking is only available for Registered Mail, Express Mail Service (EMS), SendOn items, and insured parcel consignments.

Parcels originating outside the European Union (e.g., the UK, US, or China) undergo mandatory inspection by the Malta Customs Department. If purchase invoices are missing or import VAT is due, MaltaPost will notify you via SMS or email to submit documents through their online customs portal.

Once an item is listed as Out for Delivery, it is already assigned to a courier route and cannot be intercepted. However, if tracking shows Item Held at Branch or Delivery Attempted, you can collect it directly from the specified post office by presenting the tracking code along with a valid ID card or passport.

Conclusion

A MaltaPost tracking number provides complete end-to-end visibility over your mail, taking the guesswork out of domestic deliveries and cross-border shopping. By knowing how to read UPU barcode formats, monitoring key scan milestones, and acting quickly on customs alerts, you can ensure your packages move through the Marsa central hub and arrive at your doorstep without unnecessary delays.

MaltaPost Tracking Number: Track Your Parcels, and SendOn Orders

Anatomy of a MaltaPost Tracking Number

Where to Find Your Tracking Number

How to Track Your MaltaPost Parcel Step-by-Step

Tracking Inbound International Shipments to Malta